MULTI-UNIT
Naomi
Clinic locations: Massachusetts
I took early retirement and left my senior executive position at a large B to C focused company but knew I was not ready to stop working altogether. I engaged a business broker to find my next opportunity and two established and successful Lice Clinics of America locations were available for me to purchase directly from the original franchisee. Unfortunately, I acquired these two clinics in January 2020, right before the pandemic hit, and my first two years were a challenge while we waited for life to get back to normal. However, it turned out to be a very meaningful learning experience – lice are not going away – and even COVID 19 was no match for them. They have been around for thousands of years. As we potentially may face a recession in the coming months, I am confident we will still do well.
My attraction to the business was almost immediate and I absolutely love it still to this day. The public health aspect, servicing primarily moms and daughters, helping my local community and making a real difference in people’s lives all add up to a very satisfying “second career” choice. My research and now my personal experience have both proven out that what we do is provide peace of mind and we save time. Both of those things are in short supply in every family, and particularly for moms. I have twins and I know that firsthand!
There is nothing else on the market like the LCA head lice solution – one visit, one hour, non-toxic, and guaranteed. That alone allows me to provide the very best customer service—solving a problem quickly and safely and allowing families to get back to what is really important in their lives. Add to that the staff I have care so deeply about each family and customer and we have a winning formula.
Adding to my personal satisfaction as a caregiver at heart are the financial rewards and the LCA network of like-minded franchisees I am so fortunate to be partnered with. I would tell anyone looking into joining us — this is a great opportunity to be a part of a growing network with great people! And even though we are already the market leader there is still significant growth opportunities ahead of us. Parents should not be using toxic chemicals on their kids heads – they should be coming to our clinics. We know it, medical professionals know it and any one of the 1 million satisfied clients we have treated know it.
There are always going to be challenges in any business, but this is a business I really love despite any of the challenges! We really have something special here.