MULTI-UNIT
Amira
Clinic locations: California
My introduction to Lice Clinics of America was through my two daughters – they had head lice-twice! The first time I treated it myself at home and it was miserable and took almost a month of daily combing and multiple treatments using over the counter topical treatments. The second time I said ‘no more’ and looked for a solution where someone else would do the work. I found an LCA clinic, which was almost two hours away, but I still drove there on the promise it would work with one visit and a medical solution.
Not only did it work with one visit, but I was so impressed with the treatment process I contacted the head office and within months had acquired my first territory and was working on opening my first location.
I left a 20 year career as a practice manager in a dental office for this opportunity to have my own business, and to also do something that really mattered.
The financial rewards to me and my family are definitely important, but I also have flexibility as my own boss with my daily schedule and with two daughters and a husband that is equally important. After four years as an owner I can attest that I have the best of both worlds.
I currently own two locations and am looking for my third. When I first started out I was very much hands on and working “in the business”. I now have delegated much to my team and spend my time working “on the business”. That is a critical step anyone considering becoming a multi-unit franchisee needs to understand. While it is good to start with one unit and grow into more, you need to be prepared to do that both with capital and psychologically. It was hard at first to delegate client and clinic operations to my staff but if I had not done that I could not be where I am today.
This is not a complicated business, but like anything that is worthwhile it does take effort, and if you put the work in up front to learn the business and if you stay flexible to best practices that come from the network you will be financially successful and personally rewarded. There is no better combination.
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