Lice is making the rounds at our Des Moines school, when should we get checked?

As soon as you hear about an exposure, not after symptoms appear. Itching is not always the first sign, and lice can be present for a week or two before a child notices anything. Getting a professional screening early -- before the situation escalates -- is the most efficient approach. The Des Moines clinic offers same-day scheduling and serves families across the metro area.

Is there anything special about how lice spread in colder months?

Not biologically, but in Des Moines winters, kids spend more time indoors and in closer quarters than they do in warmer months. More indoor togetherness means more head-to-head contact and more opportunity for lice to spread. It is not uncommon for cases to come in clusters after school breaks or extended time at home.

How long does a treatment session usually take?

Most appointments take between 60 and 90 minutes. Hair length and density are the main variables. Families can ask about expected timing when booking so they can plan around their schedule.

Do you offer any guarantees?

Yes. The Signature AirAllé treatment includes a 30-day re-treatment policy. If live lice are found within that window and aftercare steps were followed, we’ll provide an additional treatment at no charge. The Express treatment and the comb-out option do not include this policy, which is worth considering when choosing a service level.

Can I bring my whole family in at once, or do we need separate appointments?

Multiple family members can be seen during the same appointment. Given that lice spread through household contact, checking and treating everyone at the same time, rather than staggering visits, is more efficient and reduces the chance of re-exposure between treated and untreated family members. Call or book online and indicate how many people will be coming.

Des Moines clinic policies

You're on your way to being lice-free.

Thank you for choosing Lice Clinics of America – Des Moines. Here's everything to know before your visit, so it goes quick and easy.

CALL (515) 608-5485 GET DIRECTIONS

Finding our Des Moines clinic

6900 University Avenue • Suite 120
Des Moines, IA 50324

Finding us is easy! We’re located just north of the 8th Street exit (Exit 3) off I-235, marked “73rd–8th Street,” in the Windsor Heights/West Des Moines area.

Our address is 6900 University Avenue, Suite 120, Windsor Heights, IA 50324, at the corner of University Avenue and 70th Street. You’ll see Bankers Trust facing the building.

For easy access, enter through the south entrance next to Liberty Tax. Once inside, you’ll find us in Suite 120. We look forward to seeing you!

Preparing for your appointment.

Three quick things to help your visit go smoothly.

Hair

It is important to come with dry, tangle-free and product-free hair.

Clothes

The final step in our treatment process includes oil that may drip.

Cleaning

Hold off on deep cleaning. We'll tell you what needs to be done (it's less than you'd think).

Don't Forget the Whole Family

If one person has lice, others in the household may too. Bring the whole family to be checked and treated if needed to help prevent re-infestation.

This time is reserved especially for you.

When an appointment is missed or canceled late, we can't help another family who needs us. Thanks for helping us keep the schedule fair.

24 hrs notice

Reschedule or cancel

Schedules change, we get it. Please provide at least 24 hours notice to cancel or reschedule.

AM

of visit

Confirm your appointment

Please remember to confirm your appointment to ensure we have adequate time.

5 min early

Running late

There's no built-in grace period, so please plan to arrive 5 minutes before your start time. If you think you'll be late, call or text us.

$

deposit

Deposit policy

Deposits (if applicable) are non-refundable but are applied to services. No-shows result in loss of deposit.

Guaranteed lice-free.
No follow-up required.

We happily provide our guarantee on our Signature AirAllé® Treatment. With over 1 million treatments done worldwide and less than a 1% re-treatment rate, we know it works! This is the treatment option that ensures you will leave lice-free with no follow-up required.

1 million+

treatments worldwide

99.2%

proven effective

30-day

guarantee

Family Screenings

All household members need to be screened (and treated, if necessary) for the guarantee to be valid.

Guarantee Coverage

We fully guarantee your Signature AirAllé treatment for 30 days.

Stay Protected

We have options to help your family stay lice free all year long.

Most visits don't need extra time.

Some cases may need more time to complete treatment. In those cases, additional charges may apply. Your technician will assess this at the start of your appointment and review options with you first.

Any questions?

Call us with any questions or concerns. We're happy to help!

Call us