Herndon clinic policies

You're on your way to being lice-free.

Thank you for choosing Lice Clinics of America – Herndon. Here's everything to know before your visit, so it goes quick and easy.

CALL (703) 686-5423 GET DIRECTIONS

Finding our Herndon clinic

429A Carlisle Drive
Herndon, VA 20170

We are conveniently located in Herndon across Fairfax County Parkway from Reston Hospital. Take Eldon Street to Carlisle Drive and continue past the Sugar Oaks Office Retreat sign into the office complex. Our unit 429 is near the end of the building on the ground floor. Parking is available in front of the clinic.

Preparing for your appointment.

Three quick things to help your visit go smoothly.

Hair

It is important to come with dry, tangle-free and product-free hair.

Clothes

The final step in our treatment process includes oil that may drip.

Cleaning

Hold off on deep cleaning. We'll tell you what needs to be done (it's less than you'd think).

Don't Forget the Whole Family

If one person has lice, others in the household may too. Bring the whole family to be checked and treated if needed to help prevent re-infestation.

This time is reserved especially for you.

When an appointment is missed or canceled late, we can't help another family who needs us. Thanks for helping us keep the schedule fair.

24 hrs notice

Reschedule or cancel

Schedules change, we get it. Please provide at least 24 hours notice to cancel or reschedule.

AM

of visit

Confirm your appointment

Please remember to confirm your appointment to ensure we have adequate time.

5 min early

Running late

There's no built-in grace period, so please plan to arrive 5 minutes before your start time. If you think you'll be late, call or text us.

$

deposit

Deposit policy

Deposits (if applicable) are non-refundable but are applied to services. No-shows result in loss of deposit.

Guaranteed lice-free.
No follow-up required.

We happily provide our guarantee on our Signature AirAllé® Treatment. With over 1 million treatments done worldwide and less than a 1% re-treatment rate, we know it works! This is the treatment option that ensures you will leave lice-free with no follow-up required.

1 million+

treatments worldwide

99.2%

proven effective

30-day

guarantee

Family Screenings

All household members need to be screened (and treated, if necessary) for the guarantee to be valid.

Guarantee Coverage

We fully guarantee your Signature AirAllé treatment for 30 days.

Stay Protected

We have options to help your family stay lice free all year long.

Most visits don't need extra time.

Some cases may need more time to complete treatment. In those cases, additional charges may apply. Your technician will assess this at the start of your appointment and review options with you first.

Any questions?

Call us with any questions or concerns. We're happy to help!

Call us